Original topic:

Mobile data disconnects while on call

(Topic created on: 10-29-2022 07:11 AM)
794 Views
vvnsk
Active Level 5
Options
Tech Talk
Hi everyone, 
I am using s21fe phone and recently I observed that when someone calls on sim1. automatically mobile data on 2nd sim gets disconnected and connects back only when my call is disconnected. Is there any option to resolve this issue?
10 Comments
zainnn
Active Level 6
Tech Talk
You have Vi sim card ..?
0 Likes
vvnsk
Active Level 5
Tech Talk
No jio
0 Likes
SandyPr
Active Level 6
Tech Talk
Settings -> sim manager -> data switching and backup calling -> enable it
0 Likes
vvnsk
Active Level 5
Tech Talk
If I enable data switching I need to have mobile data in both the sims right??
0 Likes
SandyPr
Active Level 6
Tech Talk
Yes
0 Likes
SandyPr
Active Level 6
Tech Talk
Because how it works i understand is data can be used if you are getting call on the same sim, sim1 call + sim1 data, for some reason if net cannot connect it will switch to sim2 by enabling this option.
0 Likes
Tech Talk
Go to settings and turn on VoLTE
0 Likes
Guddu-S20FE5G
Active Level 8
Tech Talk
Ye to normal bat hai....
Issue kya hai iss mai...
0 Likes
vvnsk
Active Level 5
Tech Talk
Yeah that is not an issue but I just need a workaround to avoid disconnection of mobile data
0 Likes