I am using s21fe phone and recently I observed that when someone calls on sim1. automatically mobile data on 2nd sim gets disconnected and connects back only when my call is disconnected. Is there any option to resolve this issue?
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
