Original topic:

MOBILE DATA PROBLEM

(Topic created on: 01-07-2024 10:41 AM)
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PrajwalKasture
Expert Level 2
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Tech Talk
MY DATA VERY FAST DRAIN PLEASE FIX THE PROBLEM...
ALREADY DATA SAVER IS ON 
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qureshi12
Active Level 4
Tech Talk
Stop background usage
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Tech Talk
OK how to stop
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guptas8789
Beginner Level 2
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Sallithian bataye
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cs_member10
Moderator
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Dear Samsung member,

Greetings from Samsung customer support,

As per your concern, we would request you kindly set the data limit by performing the following steps to resolve your issue.

Step1: Go to Settings
Step2: Tap on Connections
Step 3: Tap on Data usage.
Step 4: Tap on Mobile data usage.
Step 5: Tap on the Setting icon for the Billing cycle and data warning.
Step 6: Tap on Set data limit one popup will appear.
Step 7: Tap on Resume.
Step 8: Tap on Data Limit to set the data limit in GB/MB.
Step 9: Tap on Set. Now data limit is set on your Galaxy smartphone.

Restrict Mobile Data usage for Selected apps and Manage Background Data Usage.

Step 1: Go to Samsung Max and tap 'Agree' to accept the terms.
Step 2: Upgrade to the Premium plan.
Step 3: Make sure you are connected.
Step 4: Tap on Apps (If you open the first time Follow steps 5 & 6).
Step 5: Enable app Management.
Step 6: Tap Samsung Max and enable Allow usage tracking.
Step 7: Tap on Mobile.
Step 8: Disable the app you wish to restrict for mobile data usage.
Step 9: Now when you open that app you will get the notification.
Step 10: Tap on Background.
Step 11: Disable all.

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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chinni7
Beginner Level 2
Tech Talk
How to data saver off
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