Original topic:

Issue in Samsung m31 after software update

(Topic created on: 04-17-2020 01:15 AM)
1097 Views
Sheetalbhasin
Beginner Level 2
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Tech Talk
  • dear sir 

After software installation my phone restarting  it's show software fail. Even not open after using volume down key and power button. Kindly suggest or provide solution for the same...

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55 Comments
abhyuday
Active Level 6
Tech Talk
warranty is very important for m31....

as the device is launched recently and we can find errors and other faults in the device..

if your device's warranty is void, then samsung will charge big to repair it.

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Samsung_P9UH5tT
Beginner Level 2
Tech Talk

Hi,

 

You can install ODIN software and then m31 firmware.

You need to install software  manually.
I also faced same issue and update software manually. It worked and i can use my phone.

You can try and  still need any help, you can call - 7428420097.

Please note i am not expert.

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Parisati
Beginner Level 2
Tech Talk
Till now my phone problem has not been resolved
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Samsung_Support3
Moderator
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We sincerely apologies for the inconvenience caused to you. kindly register your concern in Samsung members app so that we can assist (Samsung Member > Get help > send feedback > Ask question/Error report)


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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kumargoud
Beginner Level 2
Tech Talk

Even i am facing the same issue and not able to use phone in the lockdown period, Samsung is responsible and need to resolve this problem ASAP. Samsung should provide resolution online.

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pnsbr
Beginner Level 2
Tech Talk
hello, I have this issue where the display in the top is warped. please help. this happened after installing the new system update to my new samsung m31.
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Swapnil10
Beginner Level 2
Tech Talk
Post security patch updation when I am trying to connect vpn on my laptop through mobile hotspot connection but on vpn bytes received shows 0.
Mobile model - Samsung Galaxy M31
security patch as of Jul, 2020

Please help to resolve it asap as I have to connect my office laptop for Work from home in these covid situation.
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Swapnil10
Beginner Level 2
Tech Talk
Please help me. My office work is pending since last 2 days.
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Samsung_PWQtOQ5
Beginner Level 2
Tech Talk
take single take mode in m31 also
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Windyorbit12
Beginner Level 2
Tech Talk
Invalid input came written all the times
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