[Important] Join the campaign to help users who are facing restart and display

[Anonymous]

Since last 2 years, users are facing auto restart issues in their Exynos 9611 chipset phones especially after updates. This is due to faulty motherboard which is a serious quality control issue. And the most surprising thing is Samsung hasn't acknowledged it's mistake like we see in s7 battery issues. In these days the frequency of auto restart issues has skyrocketed especially after recent updates.

Edit :- And now devices other than Exynos 9611 too facing the issue after the recent update like F62, A22, M11, M12, M32, etc. I fear it might be the SoC issue as not everyone is facing it but I could be wrong.

Same goes with S20 series display issues. Users are facing green line and many other types of display issues after updates and Samsung isn't doing anything.

Edit :- The display issues are now reported on other devices too like M51.

Those who are out of warranty aren't getting free motherboard/ display replacement and are forced to pay 7k to 14k.

Literally there are 100+ posts everyday from users regarding auto restart and display issues on Samsung Members India. Just imagine how many people would be who are facing the same issues and don't use the application.

The poor people are forced to pay for samsung's mistake, this includes those people who can barely afford and still they have to compromise. Literally many users have replaced their motherboard as Samsung service centre denied free replacement. 

And in all these, samsung hasn't given any statement on how to get a free replacement and hasn't even acknowledged it. And in the community, the people are clueless as there is no no-one from samsung to listen and guide them.

We can't let it happen anymore guys. Join the campaign on twitter with me to help the poor people get the justice by using #BOYCOTTSAMSUNG along with describing the motherboard/display issues you're facing tagging samsung and Samsung India along with famous tech creators like mrwhosetheboss, mkbhd, geekyranjit, Gyan therapy, trakin tech, tech burner, technical Gyan, etc. Even if you don't face the issue, you can tweet in this format and by describing the condition of people on this platform.

This way samsung will be forced to take actions!

Please share this message to as many people as possible and help the poor get the justice!

I hope everyone will join the campaign and support me to help get justice!

[Ajay_das]

New display not happy because of screen guard not properly.... Lighting NY gd

[Ajay_das]

We can go to consumer

[Anonymous]

Ya you should go to the consumer court with the invoice and detailed issue. Also you should mention that many people including but not limited to users of M51, M52, S20 series are facing the same and the auto restart issue is affecting the devices too.

[Samsung_DJGc9Vs]

Software update is the culprit.

Samsung is printing money by selling spare parts after rolling out software updates loaded with bugs which destroys the hardware of the device, be it motherboard or the display.

My tab s7 plus was dead a few days after updating it to one ui 4.1.1.It has snapdragon 865 plus processor.

So the issue is not only limited to exynos powered M or A series devices which were screwed completely after people updated software and were left with restart issues with their devices.

So if anyone wants peace with samsung smartphones no matter how expensive or mid range it is, never ever update device software just for a handful gimmicky features which you will never use, even if it is a security patch, no matter how lucrative the update seems, I have suffered enough.

[VaibhavRock]

Same issue occur in my samsung f41

[Anonymous]

Please use the Samsung CEO mail and describe your issue in detail :
servicehead.in@samsung.com

[IndrajitDutta]

Yes, I am also facing auto restart issue. After using 1.5 year My galaxy m21 has frequently auto reboot problem since last 2-3 months after applying update.

This is very disappointing and am not able to use the phone. Service center is asking me near about RS 7000 for Exynos 9611 motherboard replacement. This is not my fault(looks like samsung has shipped untested update) and hence Samsung should resolve immediately without any cost. Pls help otherwise
There will be no faith of Samsung brand.

[premjeetch]

Must boycott samsung

[Members_la0yqDi]

Yes, I am also facing auto restart issue. After using 2 years My galaxy m21 has frequently auto reboot problem since last 2-3 months after applying update.

This is very disappointing and am not able to use the phone. Service center is asking me near about RS. 6400 for Exynos 9611 motherboard replacement. This is not my fault(looks like samsung has shipped untested update) and hence Samsung should resolve immediately without any cost. Pls help otherwise
There will be no faith of Samsung brand.

[7297854091]

Ravi.Chauhan