Original topic:

I am having a wifi issue,need help

(Topic created on: 12-12-2019 10:55 PM)
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DrJakePj
Active Level 4
Options
Tech Talk
Guys do anyone know how to fix the wifi  which gets cut off when downloading apps fro. Play store, or Samsung app store,I am able to surf  through internet, and watch videos,but not able to download for the app stores ...wifi gets cut off and turns back on 



18 Comments
pranavchawla
Active Level 5
Tech Talk
There are 2 option u can try you can uninstall play store update and let them reinstall by themself 2. u can download the software of your phone and overright it then issue will get resolved if software having any problem and phone software is available on sammobile and also download odin and samsung usb driver if you were over right the software
DrJakePj
Active Level 4
Tech Talk
thanks bro, let me give it a try
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DrJakePj
Active Level 4
Tech Talk
oh and if I am using a VPN the connection stays on !🤨
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Girishankar
Active Level 9
Tech Talk
1. try to update play store and update ur device os

2. is issues there while downloading particular app from play store or any apps?
DrJakePj
Active Level 4
Tech Talk
I am not able to download any apps ,even directly through the browser, not able to ,it just keeps on cutting off
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Girishankar
Active Level 9
Tech Talk
Try to clear all the caches then reboot phone then try to install
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Girishankar
Active Level 9
Tech Talk
bro is issue happens only when connected to wifi or mobile data?
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DrJakePj
Active Level 4
Tech Talk
just to the wifi, in mobile data it works fine
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DrJakePj
Active Level 4
Tech Talk
hey I found out that all my Samsung phones are having the issue ,but I used one plus works fine ,...
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