Operating system updates are released periodically for your device. If you are having difficulty with your device, you should always check for updates, as a fix for the problem may have been released.
Software upgrades may be available for your device and will enhance functionality and security. However, updates are device dependant and not every Samsung device will run the latest Android version.
Software updates fall into two general types: operating system updates and security updates. Please note that the type and version of update available will depend on your model.
Android code names are named after sweets and treats, with major new versions generally released annually. You'll often see operating system updates referred to by their name rather than the version number.
Android Q: Versions 10.0 -
Pie: Versions 9.0 -
Oreo: Versions 8.0-
Nougat: Versions 7.0-
Marshmallow: Versions 6.0 -
Lollipop: Versions 5.0 -
Kit Kat: Versions 4.4-4.4.4; 4.4W-4.4W.2
Jelly Bean: Versions 4.1-4.3.1
Ice Cream Sandwich: Versions 4.0-4.04
You can find your current version by going to Settings, then About device or About phone
There are various ways to update the Software of your Mobile device, such as Firmware Over-The-Air (FOTA), Kies or Samsung Smart Switch.
Please Note: It is highly recommended to be connected to a stable Wi-Fi network. Downloading via mobile networks may result in additional charges. Please ensure that your Mobile device has enough storage space before performing a Software Update.
Note:
Make sure the battery is sufficient before updating.
On some phones, it may say 'System updates' instead of 'Software update.'
Depending on your software version, it may be necessary to repeat this process multiple times.
Device screenshots and menu may vary depending on the device model and software version.
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.
