Original topic:

Hi ,my samsung s20 fe 5g mobile

(Topic created on: 12-22-2022 04:11 PM)
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sridharhari
Beginner Level 2
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Tech Talk
Hi ,my samsung s20 fe 5g mobile is playing samsung music Unwantedly without my guide. Everyday atleast for 5 to 8 times it sounds.if  music starts playing i have to silent my phone then oly it stops..pls do help with this. My phone is only 5 months old.pls do help with it TIA
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cs_member8
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Tech Talk

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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