Original topic:

Every day morning - Not recognizing internal storage -Reg

(Topic created on: 12-22-2022 11:14 AM)
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Samsung_X075iiE
Beginner Level 2
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Tech Talk

After updating Android 13, Daily morning my mobile (A22 5G) internal storage is showing 0KB/0KB. After restarting internal storage is working. Daily morning i want to restart my phone for recognizing internal storage. 

Kindly solve my issue.

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sudhakar35gm
Expert Level 1
Tech Talk
Backup your data in the SAMSUNG CLOUD app (using fiber broadband) and do factory reset.
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Samsung_X075iiE
Beginner Level 2
Tech Talk

Without reset , any solution please ?

 

Before update to android 13 , Auto restart is available and I am using this daily 3 AM . But after update to android 13 this auto restart option not available. May be this is the problem. 

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sudhakar35gm
Expert Level 1
Tech Talk
That has nothing to do with storage.

Try factory reset and check before giving at Samsung authorized service center
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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