Original topic:

Help me to fix or solve this problem

(Topic created on: 08-26-2022 01:25 AM)
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Shekhar magar
Active Level 1
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Tech Talk

I have been some multi touch issue seen from some days in my mobile phone.   when I touch my mobile screen more than 2 finger  it can not touch or don't do any response.  I recognize this problem when I play pubg . I play with 5 finger but now this could not play or do anything dueto this problem.. if you have any solution than please help me🙏🥺

 

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Shekhar magar
Active Level 1
Tech Talk
Modle name. Galaxy m51
Modle number. SM-M515F/DSN
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cs_member8
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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