Original topic:

Genuine question for Ambassadors

(Topic created on: 03-10-2024 01:28 PM)
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sammy25
Active Level 10
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Tech Talk
To all Samsung Ambassadors,

Whatever issues and complaints we put here on members forum, do samsung really read and try to rectify it or we users simply waste our time here.
Just curious.

Feel free to DM if not comfortable to write in comments.


2 Comments
Rudrw
Active Level 4
Tech Talk
just a time waste
cs_member10
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that we are always helping our customers by reading there concerns on our members applications, and try to resolved their issues. However, we have various platform for customer support like WhatsApp, mail, calling and Samsung members etc. Although if you are facing any issue on your device please explain in details, This will help us to further investigate and resolve your issue.

Warm Regards,
Samsung Customer Support

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