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10-23-2020 11:09 PM in
Tech TalkI'm just frustrated upon this issue. I just bought galaxy m31 two weeks ago,and since then i'm facing this issue, whenever i lock my phone and leave it for sometime, fingerprint unlock doesn't work. However when i open the lock screen by pressing lock button then fingerprint works well. My best guess is I think the fingerprint scanner is being disbaled or being put to sleep whenever the phone is in idle. I'm just too much annoyed by this now. This is my 1st samsung phone,i was using other brands earlier,but this time i chose to go with samsung, now i've Statred to feel like it was a BAD BAD decision. Annoyed beyond words!! What's the point of having a fingerprint unlock feature if I have to press the lock button every time to activate the fingerprint sensor??????
Solved! Go to Solution.
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10-23-2020 11:43 PM (Last edited 10-23-2020 11:44 PM ) in
Tech Talkyou can check in the get help section with interactive checks if the sensor is fine or not
try de registering and then again resgistering
or at last place an error report from the application they will tell you more specific ways to treat it
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10-24-2020 12:24 AM in
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10-24-2020 12:31 AM in
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10-24-2020 10:05 AM in
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10-24-2020 12:43 AM (Last edited 10-24-2020 12:44 AM ) in
Tech Talkhope u accept my solution
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10-24-2020 10:11 AM in
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10-24-2020 03:10 PM in
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10-25-2020 12:51 AM in
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10-24-2020 03:53 PM (Last edited 10-24-2020 03:53 PM ) in
Tech Talktap into it and you'll get battery optimization option, in here again search for it from the list, enable/disable button will be there next to it.