Freeze and restart issue

[hnpatel1993]

I have M30s phone and I am facing phone freeze and restart automatically once in 5 min.

I have try all solution like reset settings, wipe cache and factory reset but this issue will not resolved.

What can i do to resolved this issue?

Let me know if any one have any solution regarding this.

Thanks

[SrajTech]

Hey, do you mean that you got the motherboard replaced??

[vijay57]

Yes

[SrajTech]

When and is everything perfect now??

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support 

[hnpatel1993]

We have send that error log multiple times by multiple users in last few days.
Now it's your turn to give proper answer, what and when the problem is solved?