Original topic:

Earphones problem

(Topic created on: 06-02-2020 05:58 PM)
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souravsarangamath
Beginner Level 2
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Tech Talk

My samsung c-type charger that came with my samsung m40 is not working with it, but works well with other phones, is this a problem with my phone's c-type pin? Or no because the charger works well but not the earphones

4 Comments
Samsung_Support3
Moderator
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform interactive check.

 

Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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BhanuAgarwal
Active Level 7
Tech Talk
Same issue started for me as well today.
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Rohit191
Beginner Level 4
Tech Talk
i am also facing the same issue my earphones are not working and just shows usb device connected for charging
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Rohit191
Beginner Level 4
Tech Talk
samsung must replace phone or change ports free of cost as one year is also not completed from the date of phone lauch.
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