Original topic:

Battery drain issue

(Topic created on: 01-06-2024 07:27 PM)
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pawan56
Active Level 4
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Tech Talk
Hi there I purchased s23 fe on 25 Dec. I'm suffering from battery drain issue . The screen on time is just 6 hr. Is it normal ? And what to do for the same?
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swapan1997
Active Level 9
Tech Talk
Yup ..it's normal ..my s22 ultra gives me around same 6 hours sot ..
Tech Talk
My S22 Ultra giving me 3hrs of SOT🥲.
cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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