Resolved! Solved

Original topic:

Auto Rebooting

(Topic created on: 11-24-2020 08:37 PM)
204 Views
vinny07
Active Level 2
Options
Tech Talk
My Phone Keeps rebooting Itself....!
Some times it strucks on the booting screen with samsung logo
Hope that it will be solved with upcoming updates😌
2 Comments
Solution
Ehsank
Expert Level 5
Tech Talk
try these steps and lets see

A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

Ehsank
Expert Level 5
Tech Talk
meanwhile send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201110-145908_Samsung Members_63169.jpg