Touch or software problems?

[skr7]

My tablet samsung A8 don't work properly 

It open anything automatically without any command?

How can I solve this problem?

[tjAngami]

Touch problem as I have the same issue

[skr7]

How can it solve?

[Sameer]

Last time when did u restart the device.. if not restart it ...it must be done 2 or 3 times a week ...

Also switch on touch sensitivity for better touch response ..

[skr7]

I have been reset and restarting 5 to 6 time

[john163]

do you have tempered glass or screen protector? if no see if touch sensitive is on or off

[skr7]

Yes I applied tempered glass

[john163]

have you tried without the tempered glass?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support