Original topic:

Bug in my tab S9

(Topic created on: 07-14-2024 02:39 PM)
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Łaflame
Beginner Level 4
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Tablets
After updating to One UI 6.1, I've encountered a bug where there's jitter when swiping the home button to transition from an app to the home screen. I've tried factory resetting the tablet, but the issue persists. Can anyone provide a fix for t



his?
4 Comments
Members_g5k3DSU
Beginner Level 5
Tablets
Hi
goodthings
Expert Level 5
Tablets
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Tablets
Your's most welcome to here.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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