I am experiencing significant issues with the long screenshot feature on my Galaxy Tab S9 FE 5G running One UI 7, which I’d like to bring to your attention:
1. Smudging and Stitching Errors:
While capturing long screenshots—especially of documents or webpages—the stitching sometimes fails. This results in smudged areas or misaligned text, particularly where sentences or lines continue across screens. It appears that the successive frames are not being properly processed or aligned.
2. Failure to Capture Slightly Hidden Content:
Often, when trying to capture content that lies just 2–3 inches below the visible area, the screen scrolls down as expected after pressing the “down” arrow during the screenshot process. However, the final image fails to include this newly revealed portion and only captures the initial visible area—defeating the purpose of using the long screenshot tool.
I frequently rely on screenshots for making notes and annotating documents. These issues are disrupting my workflow and making it difficult to capture content accurately. I kindly request that these bugs be investigated and resolved in a future update.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
