Original topic:

New Lock Screen Clock Animation Not Working on Galaxy Tab S9 FE (One UI 7)

(Topic created on: 05-20-2025 08:14 AM)
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nitmo
Active Level 3
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Hey everyone,
I recently updated my Galaxy Tab S9 FE to One UI 7 and was really looking forward to the new lock screen clock animation they added with the update. But on my device, the clock just pops up statically when I wake the screen—there’s no animation at all.

I’ve seen posts and videos showing that the clock is supposed to have a smooth transition or animation, but I’m not seeing it on mine. Not sure if it’s a bug or if it's just not available on the S9 FE model?

Is anyone else facing the same issue? Or is the animation working fine for you?
If it’s a common issue, I really hope Samsung rolls out a fix soon—it’s a small thing, but it adds a lot to the look and feel of the UI.

Would love to know your thoughts or if anyone found a workaround!
7 Comments
yogijs_404
Beginner Level 3
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same
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the same video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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nitmo
Active Level 3
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I'm done reporting bug, hope to see bug fix soon.
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drnishok
Beginner Level 2
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facing the same issue in s10fe too
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nitmo
Active Level 3
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But that comes with one ui 7 out of the box right ?
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Tablets

same on my m33 too

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Rakibb13
Active Level 1
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Same issues on my Galaxy A54
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