Original topic:

S9 plus tab screen flickering issue

(Topic created on: 06-28-2024 09:09 PM)
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vishal261214
Active Level 8
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Tablets
Tab s9 plus scene flickering when eye comfort shield is on after 6.1 update...
4 Comments
goodthings
Expert Level 5
Tablets
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
vishal261214
Active Level 8
Tablets
Dislike...har issue ka ek solution reset ....
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goodthings
Expert Level 5
Tablets
After a major update reset factory data with backup is essential for your's device to better performance. Thanks.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

1. Go to Settings>Display>Adjust the brightness.

2. Update device software: Settings >> Software update >> Download and install.

3. You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue is not resolved then, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support