screen flickering

[bàhubali2-0]

My galaxy tab s7 is flickering when using with eye comfort shield.....is anyone facing the same issue???

 i am using it in eye comfort shield for prolonged hours as i am reading and the screen flickers quite a few times especially when going to home page. i didn't observe this while eye comfort shied is turned off

[Dr_Mkd]

No I don't find it & it's on the latest update.

Can you tell me about your workflow so that I can replicate & see if I'm having it? < means when does it flickers/which app do you use for reading that causes flickers >

[bàhubali2-0]

i take screeshots of the classes i attend and write on them in gallery app and save the photos in specific albums

[Dr_Mkd]

I have edited numerous images on both screenshot page & gallery section to make Notes, however haven't got any screen flickering

I would try these options before going to service centre for any issue :-
1. Remove any case which may have any magnets

2. Clear app cache

3. Clear any data ( remember to take any backup as it may delete all your images/notes )

[ though in all hindsight it looks like some software defect probably which the service guys may help! Do post here if you get your issues resolved! Best of luck ]

[bàhubali2-0]

thank u...i will try to do those

[Dr_Mkd]

Do take a device backup before going to official centre 👍

[bàhubali2-0]

sure

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!  
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support