Original topic:

New 2 days old Tab s8 wifi idel battery drain issue

(Topic created on: 01-18-2024 06:56 PM)
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msanand191
Active Level 3
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Tablets
I have just bought tab s8 wifi variant and updated to one ui 6 same day. Now i facing battery drain problem. Even in not using condition its draing battery. Pl help
11 Comments
Aneeq01
Active Level 6
Tablets
How much?
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msanand191
Active Level 3
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almost 10 percent over night

 

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goodthings
Expert Level 5
Tablets
All is well after some time, so please wait and watch. Thanks.
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msanand191
Active Level 3
Tablets

using for 5 days now but problem still persist. last night bateery ideal drain is almost 10%.

 

goodthings
Expert Level 5
Tablets
Complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue, also update your's device and reset all settings of your's device in general management settings. Wait and watch for fix it by Samsung team soon through next update. Thanks.
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cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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msanand191
Active Level 3
Tablets

done all you mentioned but battery drain isnt solved.

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bharatshaan
Active Level 4
Tablets
Bro, can you post your battery stats here? I want to see what is causing battery drain. In most cases it is some app keeping the device active.
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msanand191
Active Level 3
Tablets
Pl see the idel battery drain. It's almost 32% with 20 min sot in two daysSmartSelect_20240212_113843_Device care_1000000499_1707718123.jpgSmartSelect_20240212_113830_Device care_1000000498_1707718110.jpg
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