I buyed this tablet and from the starting itself it kept on restarting, first i thought maybe if many background tabs are kept open then it does this thing but the frequency kept on increasing even after I formated or rebooted this device and kept minimum background tabs. Upon reaching the service centre today I was told motherboard is damaged🤡(broooo it's been hardly one year are your serious?) And also 12k was demanded even though on site my warrenty is showing valid until 30th sept :)
Now I am lost and idk what to do, It was my first tab and I buyed it from my savings. Anyone please suggest me what I should do?
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As you have already visited the service center and has guided you regarding the motherboard replacement after inspecting your device physically. Please be informed that chargers are eligible for parts replacement.
Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified Samsung engineers. Additionally, all parts used will be genuine to ensure the highest quality of service. Kindly coordinate with the service center team for further assistance.
