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05-10-2021 11:11 PM in
TabletsThere are some vertical lines visible behind the display and is most visible when the screen is in Grey color.
Two days ago when I opened the tab I was suddenly able to notice some strange lines behind the display, the lines are not any dead pixels it is probably in the backlight panel. The lines are seperated in equal distance and is most visible when the some colors near to Grey is on the screen it is also slightly visible all the time on other colors too. This issues suddenly developed over night and not something related to the software, I tried both soft and hard reset and the issues retains. The most interesting thing is the device was updated to android 11 two day before this line appeared. I had never dropped the device and the usage is also very less. What should I do?. Attaching some images for your reference.
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05-11-2021 12:03 AM in
Tabletsit is recommended to go to a nearby Samsung dealer or official Samsung outlet
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05-11-2021 12:28 AM in
TabletsHi, thanks for the reply but these lines are not visible when I took a screenshot and viewed on other devices. I believe Iam the only user with the issue. I will visit the samsung service center once the lock down in finished.
Attaching a screenshot for your reference.
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05-11-2021 08:12 AM in
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05-25-2021 08:09 PM in
TabletsYes. LTE Indian version
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05-25-2021 08:11 PM in
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05-11-2021 08:15 AM in
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05-25-2021 08:10 PM in
TabletsYes. Those images with the default wallpaper is the screen shot and those Grey screen image is the actual picture of the display

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05-12-2021 11:54 PM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-25-2021 08:13 PM (Last edited 05-25-2021 08:13 PM ) in
Tablets