Original topic:

Battery drainage issue in Samsung Galaxy Tab A8.

(Topic created on: 02-17-2024 11:12 AM)
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kavya22
Active Level 1
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Tablets
I charged my tablet to 100% in the morning, see the both images, screen time of only 1 hour 48 minutes decreased the battery level by 23%, i mean how & why? In novemeber last year when my display got replaced in warranty by samsung service center, i told them i think battery drains faster, please check it, they said that we have check it no issue in battery (considering the fact when i press my tablet from the back side it sound like i am pressing a switch) i told them that they said it will be resolved once we changed the display, i having white lines issue that's why i went to service center, and i asked service center if i het the issue back whether they will solve it or not becuase jy warranty was about to over, they replied don't worry if it happens in under 3 months we will taken care of it, in december 2023 i got the lines issue backs, i did multiple tweets, called service center, called customer care, did multiple emails, what reply i got is that it will on be changeable basis, first of all you lied to me that time that you will taken care of it, as i got lines isse once in 15 days, so i just ignored it, but now the battery issue is increasing day by day, it's your fault samsung, i have complaint it to service center but they denied by quoting that everything was fine that time, now what i will do?

image
Screen time


image
Battery drainage on just screen time of 1'48"





I will never purchase a samsung product again!

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3 Comments
Nature--lover
Active Level 7
Tablets
Your battery is good 👍🏻
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cs_member10
Expert Level 5
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details and job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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ROZAJMERI
Active Level 7
Tablets
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update one UI version 6.1
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