Original topic:

Tab S7+ Green Line then Black Display

(Topic created on: 04-20-2024 10:25 PM)
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HSUFire
Active Level 3
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Tablets

My Tab S7Plus which is of 2yr old got green line all of sudden eventually a day after the display gone black. i did not dropped or did not put weight on it, it was on the table in idle mode. but unfortunately, when i go to the service centre, they told it will cost 22k. so i raised a complaint and after the call they are ready to give 50% off on the price of the display(11k).

Now is it viable? 

Anyone know, is there any situation where replaced display also got Greenline? because investing 22k again means it will be waste of money.

Samsung is becoming SCAMSUNG now a days, it's no more reliable and trusted, all they are doing is release a premium device and make sure after a year or 2 it will get some fault such a way that user should be in dilemma, and repair price will be half of the device.

 

 

4 Comments
cs_member10
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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mohit_omar_
Active Level 5
Tablets
can you send me the pics of you display
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dev1dec
Beginner Level 3
Tablets
Same here
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user365
Active Level 1
Tablets
I received a green line/red line issue after the August update on my tabs7+ . Samsung you must fix thus asap.
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