Original topic:

Last update showing "no info about this update "

(Topic created on: 09-16-2024 02:53 PM)
567 Views
PPSR05
Active Level 3
Options
Tablets

image

What's up with this? I have factory reset the device multiple times and done everything under the sun, the battery drain seems to have been Increased too. The last installed uoste was a security patch I believe. Model is Tab A7 10.4 LTE T505.
10 Comments
PPSR05
Active Level 3
Tablets
*installed
0 Likes
narendra-
Active Level 3
Tablets
When you Factory reset it shows no information.once you install new update it will start showing the last update feature/patches.
PPSR05
Active Level 3
Tablets
This makes sense. Thanks. Did you face the battery drain too?
0 Likes
narendra-
Active Level 3
Tablets
Nope b/c don't have this tab
0 Likes
PPSR05
Active Level 3
Tablets
Okay
0 Likes
Sayan_SS_
Expert Level 5
Tablets
Did You Have Recently Factory Reset or Rooted Your Device?
0 Likes
PPSR05
Active Level 3
Tablets
Yes
Sayan_SS_
Expert Level 5
Tablets
For That Reason The Data Of Last Updated Has Gone!
Now After Updating To A New Update It Start Showing It.
Follow Me Up To Get Daily Updates
Thank you 🙏
0 Likes
cs_member10
Moderator
Moderator
Options
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes