Original topic:

Issues with the S-pen's Accuracy

(Topic created on: 3 weeks ago)
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Sassy_Samosa
Active Level 1
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Tablets
I own the Samsung S9 FE tablet.

Sometimes while taking notes on the Samsung Notes app, I want to write somewhere but the text is written somewhere else. There seems to be an issue with the s-pen's accuracy, specially when you use the tab horizontally, the area in the middle of the screen, an inch below the camera

The reason becauseI haven't taken this to the service is beacuse this issue just resolves itself, then randomly it occurs again, then again its fixed. 

Is this happening with anyone else too?
2 Comments
Aritra4k01
Active Level 2
Tablets
It's not Spen problem, it's samsung notes app's bug 😂. I am using tab s10 plus. Often there is lag and jitter even in daily normal uses. One ui 7 is the most unoptimized ui I have ever seen.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for your concerns regarding the S Pen functionality. To ensure optimal use, please avoid touching the screen too quickly without hovering, as this can cause recognition failures. When drawing, maintain the proper angle and apply enough pressure, as weak pressure or improper angles may affect performance.

Also, be aware that strong magnetic forces from certain accessories can reduce the S Pen's pressure sensitivity, impacting all devices equipped with S Pens.

If still facing the issue, kindly reset S pen once.
Path: Settings >Air actions > Tap Air actions again> More options (the three vertical dots)> Reset S Pen.

Your S Pen will now be reset, and you can begin using it again.

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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