Front camera while set up face lock is always shows black screen.

[Sahilk001]

3 week ago old samsung tab A9+ having problem during set up the face recognition. Front camera always appear black when setting up the face lock but when I use the camera application the front camera works good 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[bunkar]

Restart the device. The problem will be solved 👍