Original topic:

Experience multiple heating issues

(Topic created on: 06-14-2024 09:05 AM)
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man-g
Active Level 3
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Tablets
Anyone similar to tablet s9+ display and back surface are getting heated.
Even with browsing tablets, get warmer.
Slightly watching YouTube video tablet start getting heated. 

2 Comments
Tech-CA
Active Level 8
Tablets
Factory reset ones! After updat
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cs_member10
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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