I’m using a Samsung Galaxy Tab S9 FE+ with the Pentastic app to customize my S Pen shortcuts.
I have set the double tap with S Pen button to open Smart Select in Pentastic, but every time I restart my tablet, the setting automatically changes back to Quick Notes.
I don’t want Quick Notes to open — I want Smart Select to stay as the default even after restarting.
Is there any way to make the Pentastic double tap shortcut stay persistent after a restart? Or is this a bug that needs to be fixed in a future update?
Steps to reproduce:
1. Open Pentastic and set "Double tap shortcut" to Smart Select.
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fixed by Samsung team soon also go to service center for check and resolves this issue. If you like please accept it as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the video clips with performing the steps for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
