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05-01-2024 10:53 PM (Last edited 05-10-2024 03:46 PM ) in
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05-02-2024 09:32 AM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Kindly enable/ disable the settings once: Settings screen>Advanced features > Motions and gestures> Turn on the double tap to turn on the screen(enable/ disable).
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
You can reset your device and try to use the feature after that by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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05-03-2024 01:16 AM (Last edited 05-03-2024 01:17 AM ) in
TabletsI want replacement this is display issue
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05-10-2024 03:39 PM in
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05-14-2024 03:24 PM in
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