Original topic:

A9+ has a issue with marrow app. Videos in it are lagging when above 1.2x speed.

(Topic created on: 02-20-2025 11:25 PM)
152 Views
shoaib1726
Beginner Level 3
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Tablets
I specifically bought A9+ for watching medical videos and most important app marrow for medical lectures.
Now videos are lagging with disruptive sounds whenever I increase the speed of lectures above 1.2x while watching on earbuds or wired earphone. I am very much disappointed by this issue as I have a habit of watching lectures on 1.5 or 2x speed. Please samsung fix this issue.
6 Comments
cs_member10
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications.

Kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.

Warm Regards,
Samsung Customer Support

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Solicitor71
Active Level 1
Tablets
It's not issue with a single app but with multiple DRM based apps
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Solicitor71
Active Level 1
Tablets
Did you find any solution?
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shoaib1726
Beginner Level 3
Tablets
No 😢
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Solicitor71
Active Level 1
Tablets
Did you contact samsung care or did anything?
Like what are you doing for now?
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Divy43
Active Level 1
Tablets
Same issue bro
Got any help ?
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