secure folder is not working

[vicky9898]

secure folder is not opening

[vicky9898]

have tried

[lalaramlucky]

please help me

[admin_]

We do apologize for the inconvenience caused as you are unable to use secure folder. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[priyank007]

this folder disappears after updating my phone

[nandanikrishna]

its awesome