Still Buggy

[ArjitG]

When try to unlock secure folder using pin, it doesn't unlock in one time. It always unlock the secure folder in 2 times. 

Please fix this as its very frustrating.

[R4U]

it same happening in A30
what is the solution

[ArjitG]

nothing so far...just need to wait for stable version and need to see if they will catch and fix this bug in stable version or not....

[Samsung_Support4]

Hi there,

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the secure folder (setting>>apps>>tap on 3 dots on right corner>>show system app >>Secure folder>>storage>>clear cache).

2) Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

Then kindly restart the device and check the issue.

3) Kindly once remove the existing pin of the secure folder and again set a new pin lock.

4) Check the latest update in the device (Menu > Settings > Software Update > Check for update).

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Ask Questions).

Regards,

Team Samsung Members