Original topic:

Buggy deep sleep concept

(Topic created on: 02-20-2025 11:53 AM)
75 Views
Nebistar
Active Level 6
Options
Secure Folder
Samsung needs to correct their deep sleeping app option , it's handy feature for battery backup but it have bug
We r not able to update deep sleep apps it's also not auto update , deep sleeping apps goes to disable state
U have banking app not using every day but once or twice in week , it puts in deep sleep they game over , u will not get update for that app auto or manually, this is bad as we need updated apps for security 
1 Comment
cs_member10
Moderator
Moderator
Options
Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes