Original topic:

Buggy Auto-Rotate on Tab S3

(Topic created on: 07-22-2018 07:10 AM)
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InfiniteGalaxy
Active Level 2
Options
Secure Folder
Auto-rotate is buggy when opening Secure Folder on the Tab S3. Even when the Tab is being used in Landscape mode, Secure Folder launches in Portrait mode most of the times. Is there a way to fix this?
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4 Comments
admin_
Expert Level 5
Secure Folder
We do apologize for the inconvenience caused. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> System UI >> Force stop >> Storage >> Clear data.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Secure Folder
After further testing, I discovered that Secure Folder doesn't support Landscape mode on Tab S3. Is there anyway to send feedback to the team responsible for Secure Folder?
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amodjain
Active Level 6
Secure Folder
Great post
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laxmimital
Active Level 4
Secure Folder
Wow.Super!!!!
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