For a device that is always there for you, support is always here.
Samsung offers seamless, trouble-free service
for Galaxy customers with always-on support through
the Samsung Members app and our 24/7 helpline.
Find out how to access ‘Get Help’
and various support features provided for you.
1 Open ‘Samsung Members’ then tap ‘Get Help’
Before using our 24/7 service, diagnose
your own Galaxy and optimize performance.
Having trouble finding time to contact our Helpline?
Try using our Live Chat service
for real-time chat support to accommodate your needs!
If 24/7 Helpline and Live Chat Service didn’t solve your problem,
try using our Remote Support with tech experts on standby
to solve your problems through your own devices.
Feel free to send us any additional questions or feedback.
Be sure to be specific and provide details and
you will receive our response with a push-notification.
If there is a problem with your Galaxy,
you can always contact our 24/7 Helpline call customer service,
available from anywhere at any time.
You always have your phone, so we always have your back.
Samsung Members ‘Get Help’!
Select your method and enjoy the seamless,
trouble-free service, now available 24/7!