- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2020 11:44 AM (Last edited 01-04-2020 12:20 PM ) in
Secure Folder“ Get always-on support
at Samsung Members ”
For a device that is always there for you, support is always here.
Samsung offers seamless, trouble-free service
for Galaxy customers with always-on support through
the Samsung Members app and our 24/7 helpline.
Support at your fingertips
< How to Get Help >
Find out how to access ‘Get Help’
and various support features provided for you.
1 Open ‘Samsung Members’ then tap ‘Get Help’
How to Get Help #1
< Phone Care >
Before using our 24/7 service, diagnose
your own Galaxy and optimize performance.
- Learn how to keep the device healthy
with Automatic checks - Test hardware performance,
such as camera and microphone - Delete unnecessary data and
optimizing memory performance - Reduce battery consumption
and speeding up your phone
How to Get Help #2
< Live Chat >
Having trouble finding time to contact our Helpline?
Try using our Live Chat service
for real-time chat support to accommodate your needs!
- When you prefer to chat because
it is difficult to make a call - When you require tech support
while device is in use - When you try to solve a problem
while receiving Live chat support
simultaneously
How to Get Help #3
< Remote Support >
If 24/7 Helpline and Live Chat Service didn’t solve your problem,
try using our Remote Support with tech experts on standby
to solve your problems through your own devices.
- When you need to check for
device settings and various
statuses during support - When you seek professional help
to access your device through
Remote Support
How to Get Help #4
< Send Feedback >
Feel free to send us any additional questions or feedback.
Be sure to be specific and provide details and
you will receive our response with a push-notification.
- When you unable to use
real-time support,such as Helpline
and Live Chat Service - When you find a software malfunction
yet have no time to visit the
service center for the check up
How to Get Help #5
< Call customer service >
If there is a problem with your Galaxy,
you can always contact our 24/7 Helpline call customer service,
available from anywhere at any time.
- When you need immediate assistance
with device-related inquiries
You always have your phone, so we always have your back.
Samsung Members ‘Get Help’!
Select your method and enjoy the seamless,
trouble-free service, now available 24/7!
Go to Get Help
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2020 11:47 AM in
Secure FolderRingtone to be not save second sim slot