Original topic:

Secure folder reset

(Topic created on: 12-29-2022 05:07 PM)
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JatrophaCarcusM525G
Active Level 7
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Secure Folder
I'm unable to reset secure folder. No option to uninstall or delete the app. Completely helpless I am currently. Pls suggest me to do something. It shows login to samsung account and reset the password but nothing working....
10 Comments
Record4
Active Level 10
Secure Folder

See screenshot SmartSelect_20221229_144031_Secure Folder.jpg

From Mahammad Rafi. 

Secure Folder
But how to get there....
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Secure Folder
Can you please upload the screenshot of the error or screenshot recording will work better.
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Secure Folder
Pic 1 : Asking to sign in to Samsung account
Pic 2 : after tapping on sign inScreenshot_20221229_170546_Settings_1000029423_1672313746.jpgScreenshot_20221229_170552_Secure Folder.jpg
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Secure Folder
Check if any update is available for Samsung Account or Samsung Pass or any Samsung app in Galaxy Store.

If not, Goto Settings > Apps > Secure Folder > Storage > Clear Data. (Beware this may erase everything stored in Secure Folder)

If this still doesn't work Clear data of Samsung Account too.
Secure Folder
Thanks...
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jeffben2610
Active Level 1
Secure Folder
Same issue for me
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jeffben2610
Active Level 1
Secure Folder
Can anyone try to solve this issue
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jeffben2610
Active Level 1
Secure Folder
I can't remove it from notification