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Original topic:

Secure Folder Password reset not working

(Topic created on: 04-13-2023 01:17 PM)
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abhinav63
Active Level 1
Options
Secure Folder
I forgot my secure folder password and now when I try to reset it just shows a loading screen and does not help me to rest the password through samsung account 
14 Comments
viveksahaya
Active Level 1
Secure Folder
Yes galaxy 21..updated
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Eyacin
Beginner Level 2
Secure Folder
Thanks abhinav63. I've solved my problem with your advice
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AKPM
Beginner Level 5
Secure Folder
Will my personal data also be deleted if I clear data secure folder?
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abhinav63
Active Level 1
Secure Folder
Nope it will be safe
U will be able to easily reset password after clearing data and the already present data will still be there
Dianahemes
Active Level 3
Secure Folder

If you are experiencing issues with resetting the password for Samsung's Secure Folder feature, you can try the following troubleshooting steps:

Update Secure Folder: Make sure you have the latest version of Secure Folder installed on your Samsung device. If not, update it from the Google Play Store or Galaxy Apps store.

Check Samsung Account: Secure Folder may be linked to your Samsung Account. Make sure you are using the correct Samsung Account credentials when attempting to reset the password. If you have forgotten your Samsung Account password, you can reset it through the Samsung Account website or using the "Forgot password" option in the Samsung Account login screen.

Use Backup Password: When setting up Secure Folder, you may have created a backup password. You can use this backup password to reset the Secure Folder password. Tap on "Forgot password" in the Secure Folder login screen, and then select the "Reset unlock method" option. Enter the backup password, and then set up a new password for Secure Folder.

 

Regards,

Diana

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