Crashing problem

[Babai_10]

Why my YouTube which is inside the Samsung secure folder is  crashing from yesterday. 

But The one which is outside from the secure folder is working smoothly .

[Mr-Bean]

"Tomorrow"?
Are you telling the future?

[Babai_10]

Sorry my mistake brother

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Dianahemes]

App or Device Update: If either the YouTube app or your Samsung device recently received an update, it's possible that the two are not fully compatible, resulting in crashes. In such cases, you may need to wait for a new update that resolves the issue or try reinstalling the YouTube app.

Corrupted App Data: The app data for YouTube within the Samsung secure folder could be corrupted, which can cause the app to crash. Clearing the app's cache and data, or uninstalling and reinstalling the app may help resolve the issue.

Limited Resources: If your Samsung device or the Samsung secure folder has limited resources, such as insufficient storage space, RAM, or processing power, it can cause the YouTube app to crash. In such cases, freeing up resources by deleting unnecessary files or closing other apps running in the background may help.

Security Restrictions: The Samsung secure folder is designed to provide an additional layer of security to protect your data. However, sometimes the security settings or restrictions within the secure folder may conflict with the YouTube app's requirements, resulting in crashes. Adjusting the security settings or permissions for the YouTube app within the secure folder may help

Regards,

Dia