Samsung s21 fe exynos , secure folder unable to verify banking apps

[deb3597]

Good evening to all s21 fe exynos variants user.

Recently we got the one ui 6.0 update.
Everything is fine , running smoothly , but I notice a problem , this post is regarding that .
Basically all my banking apps I install them in secure folder, after completion of one ui 6.0 update I restart the phone , so that now I have to again login in all my banking apps, (yono sbi , icici , pnb one etc ) but all apps unable to send the sms to verify that the SIM is present in the device... but when I install the same app outside secure folder, everything works fine..

please anyone cross verify this problem, and samsung India please look into it. 

Thank you.

[akshaz]

Yes facing the same

[sudipta2003]

Yes facing the same in my m53 5g model

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[deb3597]

OK, thanks for this information, I processed as you advised.

[Viresh37]

Same issue with Samsung M53 after updating to Android 14

[tamilvani]

Same error in galaxy s23 ultra after 6.0 update

[deb3597]

This is the reply from samsung team, very disgusting, earlier one ui 6 update everything works fine .

[DK_TheOnlyOne_F54]

😆😆😆😆😆

[sks54]

Not possible to have any banking app in secure folder of s23 fe 5g after update to Android 14 with ui 6.0. samsung should resolve this problem as everybody having samsung phone after ui 6.0 update facing this problem. How long one has to wait? Samsung should tell us.