Original topic:

Banking and UPI apps not working in secure folder

(Topic created on: 01-18-2024 11:16 AM)
12296 Views
KunteAmith
Active Level 7
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Secure Folder
Samsung revoked access to messaging and call data in secure folder after oneUI 6 update.

This resulted in banking and UPI apps not able to authenticate and verify registered mobile number being present in phone. Hence preventing them from working inside secure folder.

I had a conversation with samsung support regarding this and I was assured samsung is working on this and will be fixed in future update. I seems samsung has still not done that.

I have not updated to oneUI 6 as both my nos have different accounts linked to them
92 Comments
cs_member8
Moderator
Moderator
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Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the UPI apps are not working in a secure folder as this is the concept in the new update. However, we are taking your valuable feedback regarding this.

Warm Regards,
Samsung Customer Support

KunteAmith
Active Level 7
Secure Folder
You say concept , whatsapp support said due to some security issues it was revoked and will be fixed in security patch
kayskqhjs
Beginner Level 2
Secure Folder
When?
Members_05wWdD9
Beginner Level 2
Secure Folder

I was also using Samsung because of the secure folder feature and keeping important financial apps in the secure folder. Now with this new policy, it's just losing edge over iPhone as separation of apps and work profile was 1 of the biggest advantage over iPhone. With secure folder not being usable, I have to reconsider iPhone vs Galaxy S.

Members_Gn0P9hM
Beginner Level 3
Secure Folder

If samsung will not solve this problem then my next phone will be iphone 

Members_v02VMWo
Beginner Level 3
Secure Folder
M31s me achchha khasa chal raha tha 2 Google Pay, Ultra 23 ke chakker me gaya mera 1 app...
Members_Gn0P9hM
Beginner Level 3
Secure Folder

Unacceptable,

I was using samsung mobile because of secure folder because I can add all banking app in secure folder. Please provide access use banking app in secure folder otherwise I will stop using samsung mobile and moving to iphone 

Thanks

Secure Folder

Hey Samsung, fix it. We bought your phone because we felt its secured, major reason is secure folder. If its not there, thank you this is the last Samsung device. You have an impact on loyalty not just on smart phone as a product. 

I'm sure there will be hundreds or thousands of this opinion.

kala2024
Beginner Level 5
Secure Folder
Thats true