Original topic:

Optimization Issue..

(Topic created on: 06-20-2024 09:24 AM)
404 Views
Ani1x
Active Level 5
Options
Secure Folder
I recently observed that if I install an app in the secure folder.. it gets installed very quickly in a matter of seconds.. but that's not the case outside of the secure folder ..

Apps take a hell lot of time to install.. 

Is this an optimization issue? Or a bug... please look into it.. 
2 Comments
jay666
Active Level 5
Secure Folder
Same issue I also faced.
cs_member10
Moderator
Moderator
Options
Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support