Original topic:

Need help

(Topic created on: 10-31-2023 02:22 PM)
1493 Views
AmanKumarTomar
Active Level 4
Options
Secure Folder
My Gpay, phonepay, imobile and other applications are not getting verification by SMS. Need help to resolve this ASAP.
Samsung Galaxy S23 Ultra (Android 14 One UI 6)
29 Comments
Roshan5
Expert Level 3
Secure Folder
Yes After Uninstall Android System WebView Updates I am Able to Sign up Google Account in Secured Folder.
But still Chrome Browser Crashing in Secured Folder.
0 Likes
Gundra
Active Level 9
Secure Folder
Remove chrome and use samsung internet until next update.. and banking apps wont work in secure folder.. i feel like this is not complete stable update..they released with bugs like beta
0 Likes
Luck-è
Active Level 7
Secure Folder
Mine working perfectly 👌
0 Likes
Secure Folder
Did you upgrade from android 13 to 14 or from beta to stable version?
0 Likes
Luck-è
Active Level 7
Secure Folder
Yes today
0 Likes
cs_member10
Moderator
Moderator
Options
Secure Folder

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
amitkharb1991
Beginner Level 2
Secure Folder

Same Issue Is With Me After Upgrading UI6.0

0 Likes
Secure Folder

Please don't tell or suggest something you don't know about the issue, SIM based device SMS authentication is neither working in Secure folder nor work profile why you are telling/ suggesting that updating web view and other apps integrity check safetynet check what are these apps have to do with ? And one fool even replied it's working after these, people don't waste your time let me tell you bluntly User feature is for N line(Note series which stopped with note 20 ultra) and  Samsung tab S Line series - which allows us to use multiple users with multiple versions of phonepe like upi and other banking apps which rely on device based SMS authentication
Now the solution is either you stick with Note 20 Ultra 5G (you cant experience android 14 and one UI 6 you need to stick with android 13 and one UI 5.1) or change your primary phone/ device to either Tab S8 series which supports 5G or Tab S9 series which also supports esim also in these with out any lag Tab S8 (only 128 gb available in India)can go with 5 user profiles(banking apps will work flawlessly if you enable allow phonecalls and SMS tab while creating or even after creating by navigating to Settings> Accounts and backup> users) 1 work profile(banking apps wont work) and 1 secure folder per user (banking apps wont work) with Tab S9 (256Gb is available in india)you can go upto 8 user profiles same as above SIM based SMS authentication apps are not going to work in either work profile and Secure folder.
Please don't misguide people samsung has removed that feature for all smart Phones in every lineup which get Android 14 with One UI 6 (when there is no such feature in the OS package itself how it will work)
Banking apps need SIM present status in sim slot continuously  which they will do some encryption and send the details to the server and application constantly verifies and monitors the status. This feature is removed from secure folder and work profile in Android 14 One UI 6
So don't waste your time and don't  take fools advice and format/ reset your devices and be done with it.
Note: don't think it's a bug and Samsung will send a patch no its a feature which is completely removed. And it's not coming back with one UI 6.1 or android 15. it's a security feature with risk which we don't like it getting removed dueto it's ease and feasibility in nature, to secure our banking apps samsung has removed it. Get over with it guys.

0 Likes
Secure Folder

Please don't tell or suggest something you don't know about the issue, SIM based device SMS authentication is neither working in Secure folder nor work profile why you are telling/ suggesting that updating web view and other apps integrity check safetynet check what are these apps have to do with ? And one fool even replied it's working after these, people don't waste your time let me tell you bluntly User feature is for N line(Note series which stopped with note 20 ultra) and  Samsung tab S Line series - which allows us to use multiple users with multiple versions of phonepe like upi and other banking apps which rely on device based SMS authentication
Now the solution is either you stick with Note 20 Ultra 5G (you cant experience android 14 and one UI 6 you need to stick with android 13 and one UI 5.1) or change your primary phone/ device to either Tab S8 series which supports 5G or Tab S9 series which also supports esim also in these with out any lag Tab S8 (only 128 gb available in India)can go with 5 user profiles(banking apps will work flawlessly if you enable allow phonecalls and SMS tab while creating or even after creating by navigating to Settings> Accounts and backup> users) 1 work profile(banking apps wont work) and 1 secure folder per user (banking apps wont work) with Tab S9 (256Gb is available in india)you can go upto 8 user profiles same as above SIM based SMS authentication apps are not going to work in either work profile and Secure folder.
Please don't misguide people samsung has removed that feature for all smart Phones in every lineup which get Android 14 with One UI 6 (when there is no such feature in the OS package itself how it will work)
Banking apps need SIM present status in sim slot continuously  which they will do some encryption and send the details to the server and application constantly verifies and monitors the status. This feature is removed from secure folder and work profile in Android 14 One UI 6
So don't waste your time and don't  take fools advice and format/ reset your devices and be done with it.
Note: don't think it's a bug and Samsung will send a patch no its a feature which is completely removed. And it's not coming back with one UI 6.1 or android 15. it's a security feature with risk which we don't like it getting removed dueto it's ease and feasibility in nature, to secure our banking apps samsung has removed it. Get over with it guys.

0 Likes
Secure Folder
Thanks for detailed explanation. Even Samsung customer care didn't explained this to me. It might be to avoide customer dissatisfaction. I'm using these application outside of secure folder now I'm clear why I'm facing that issue. Some people was telling it's working for them. I was confused is it only for me or other are facing too. After finding many people was facing it I was bit relaxed, it’s not my mobile settings fault. It is from Samsung side.
0 Likes