RajeevKumarGang war
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11-10-2017 05:37 AM in
Secure Folder
I have my phone set so that I'm required to draw a pattern in order to unlock my screen, but this morning I noticed it's not working & only requires me to swipe to get into my phone. I've checked the settings, changed the pattern, restarted the phone, & it's still not working. Or it'll work the first time I try it after restarting the phone, but it only works once. What's going on & how do I fix it, so that my security pattern is required in order to get into my phone?
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AnkurBansal
Active Level 7
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11-10-2017 10:05 AM in
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You've set smart lock to your home wifi?
admin_
Expert Level 5
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11-11-2017 02:48 PM in
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Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ? when you find an answer that works for you.