Shahid000
Beginner Level 2
few months ago i update my phone samsung A7 2017 update is oreo. then my phone function lock and mask app is not running. only show two option close app or send report.but report is not send and screen black few second..then some times ago i format my whole phone. then every function work supeb.
But jaise he mine screen lock fingure print mode se hta kr only swipe lgaya fir se whi problem hone lgi aur fir se fingure print lgane k bawjud ye problm bni h. Lock and mask app function is not working..
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2 Comments
admin_
Expert Level 5
We do apologize for the inconvenience caused. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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laxmimital
Active Level 4
its awsome
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