Original topic:

Can't move file to Secure folder

(Topic created on: 01-23-2025 06:42 AM)
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SunSamsung
Active Level 3
Options
Secure Folder
Not working in A54. Any fix?

EDIT: The issue was due to 'long name' of the files. Renamed the files and now I'm able to move to Secure folder.

Still, it is an issue that we cannot move files with longer names.
TechieUS
Expert Level 1
Secure Folder
Build Number : A5460ZHSBCXL3

Android version : U(Android 14)

Release Date : 2024-12-30

Security patch level : 2024-12-01

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SunSamsung
Active Level 3
Secure Folder
Already updated.
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TechieUS
Expert Level 1
Secure Folder
Ensure Permissions are Enabled: Go to Settings > Apps > Secure Folder > Permissions and make sure all required permissions are enabled.
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SunSamsung
Active Level 3
Secure Folder
It has all permissions.
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TechieUS
Expert Level 1
Secure Folder
Update or Clear Cache: If the issue persists, ensure your device and Secure Folder app are updated to the latest version. You can also clear the cache by going to Settings > Apps > Secure Folder > Storage > Clear Cache.
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SunSamsung
Active Level 3
Secure Folder
Everything is done. Only after doing all these stuff, I posted here. It seems there is a bug.
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TechieUS
Expert Level 1
Secure Folder
You can disable secure lock once and again enable it and try to move the files
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SunSamsung
Active Level 3
Secure Folder
Didn't help.
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TechieUS
Expert Level 1
Secure Folder
Wait for an update of secure folder and device
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SunSamsung
Active Level 3
Secure Folder
Yeah, the only thing I can do right now.

By the way, thanks for assistance 😊
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