Original topic:

Am using Samsung M51 s mobile, knox security device, I didn't get secure folder

(Topic created on: 06-11-2021 06:56 AM)
443 Views
DheerajDheeru
Active Level 1
Options
Secure Folder
Am using Samsung M51 s mobile, knox security device, I didn't get secure folder.... 

I complained several times but no response fromm your end....


Can I know do u get me are not?
11 Comments
animeshmodi
Expert Level 5
Secure Folder
To get it,
Provide feedback to samsung developers via feedback section(ask questions section), they need a minimum no. Of feedback from individual users (respect to no. of sales of device across all platforms), to add a premium feature. To provide feedback in samsung members app, Open Samsung Members Application > Get help > Send Feedback > Ask questions. If you want quicker action, write on every channel, whatsapp, samsung members app - ask question and error report, ceo escalation desk, service head desk, call toll free no. , support email of samsung, youtube, samsung content help( google it),samsung live chat,twitter, instagram,facebook,linkedin,etc.
0 Likes
MalayaMohanty
Active Level 9
Secure Folder
Secure folder is present in m51. Go to biometric and security in settings and then there u can find secure folder. Else directly in settings search for secure folder. I'm sure u will get it. Attaching a screenshot for your help. Screenshot_20210611-072244_Settings.jpg
0 Likes
DheerajDheeru
Active Level 1
Secure Folder
I have Watched there already it is not available.i have checked earlier
0 Likes
DheerajDheeru
Active Level 1
Secure Folder
Please kindly see the Screenshot Screenshot_20210611-074100_Settings.jpg
MalayaMohanty
Active Level 9
Secure Folder
Ok then its a region specific issue
0 Likes
Anikroyale
Expert Level 5
Secure Folder
Secure folder is region specific. If you purchased your device outside India, then you won't get Secure folder.

Also, if you are in India and purchased your device using Samsung Finance+, then Secure folder will be unlocked after you complete all your EMIs.
0 Likes
DARKLOVE
Active Level 6
Secure Folder
No ,secure folder is available in India ,they enabled through OTA update
0 Likes
Anikroyale
Expert Level 5
Secure Folder
I literally said that. And I know it.
0 Likes
DARKLOVE
Active Level 6
Secure Folder
Yeah ,i noticed now only
0 Likes